Terms of Service

1. Company Information

Alpha Limo

Address: 4063 S Jebel Way, Aurora, CO 80013, United States

Phone: +1 612-483-5148

Email: info@alphalimodenver.com

Website: https://alphalimodenver.com

2. Services

Alpha Limo provides luxury ground transportation services, including but not limited to:

  • Airport Transfers

  • Corporate Transportation

  • Executive Travel

  • Black Car Services

  • Chauffeur Services

  • Wedding Transportation

  • Event Transportation

  • Group Transportation

  • Private Jet & FBO Transfers

All services are subject to vehicle availability, weather conditions, traffic conditions, and operational considerations.

3. Reservations and Bookings

  • Reservations should be made in advance whenever possible.

  • Customers are responsible for providing accurate booking information.

  • Alpha Limo reserves the right to refuse service for incomplete, inaccurate, or fraudulent reservations.

  • Booking confirmations are subject to availability.

4. Pricing and Payments

  • Rates are based on the information provided at the time of booking.

  • Additional charges may apply for:

    • Extra stops

    • Additional waiting time

    • Route changes

    • Tolls

    • Parking fees

    • Special requests

    • Excessive cleaning requirements

  • Full payment or a deposit may be required before service is provided.

  • All payments must be made using approved payment methods.

5. Airport Transfers and Flight Monitoring

For airport pickups, we may monitor flight status information to adjust pickup times when possible.

While we strive to accommodate delays, Alpha Limo cannot guarantee availability for significant flight changes, missed flights, or unexpected schedule disruptions.

6. Waiting Time

Airport Pickups

  • Domestic arrivals may include a complimentary grace period.

  • International arrivals may include an extended grace period.

Non-Airport Pickups

  • A reasonable waiting period may be provided.

  • Additional waiting time may be billed at the applicable hourly rate.

7. Passenger Conduct

For the safety and comfort of all parties, passengers agree:

  • Not to engage in illegal activities.

  • Not to damage vehicles.

  • Not to smoke, vape, or use prohibited substances inside vehicles.

  • Not to distract the chauffeur while the vehicle is in motion.

  • To wear seat belts when required by law.

Alpha Limo reserves the right to terminate service without refund if passenger behavior threatens safety or violates these Terms.

8. Vehicle Damage

Customers are responsible for damages caused by themselves or members of their party, including:

  • Interior damage

  • Exterior damage

  • Excessive cleaning requirements

  • Property destruction

Repair and cleaning costs may be charged to the customer.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Alpha Limo shall not be liable for delays caused by traffic, weather, road conditions, accidents, governmental actions, or events beyond our control.

  • We are not responsible for missed flights, meetings, events, or appointments resulting from circumstances outside our reasonable control.

  • Our liability for any claim arising from services shall not exceed the amount paid for the affected reservation.

10. Lost and Found

Passengers are responsible for their personal belongings.

While we will make reasonable efforts to assist in locating lost items, Alpha Limo is not responsible for lost, stolen, or damaged personal property left in vehicles.

11. Service Refusal

We reserve the right to refuse or discontinue service for:

  • Unsafe conditions

  • Illegal activities

  • Harassment of staff or chauffeurs

  • Fraudulent bookings

  • Violation of these Terms

12. Website Use

Users agree not to:

  • Attempt unauthorized access to website systems.

  • Introduce malicious software or harmful code.

  • Copy, reproduce, or distribute website content without permission.

  • Use the website for unlawful purposes.

13. Intellectual Property

All website content, including logos, graphics, text, images, designs, and trademarks, is the property of Alpha Limo unless otherwise stated.

Unauthorized use of any content is prohibited.

14. Privacy

Your use of our services is also governed by our Privacy Policy. By using our website and services, you acknowledge and agree to our privacy practices.

15. Force Majeure

Alpha Limo shall not be liable for failure or delay in performance caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Severe weather

  • Government actions

  • Labor disputes

  • Public emergencies

  • Transportation disruptions

16. Changes to These Terms

We may update these Terms from time to time without prior notice.

Changes become effective upon posting on this page. Continued use of our website or services constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the State of Colorado, without regard to conflict of law principles.

18. Contact Information

If you have any questions regarding these Terms and Conditions, please contact:

Alpha Limo

Address: 4063 S Jebel Way, Aurora, CO 80013, United States

Phone: +1 612-483-5148

Email: info@alphalimodenver.com

Website: https://alphalimodenver.com

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